How to View and Cancel Subscriptions Billed Through Roku

Roku can act as the biller for streaming channels you added through your device, which means some of your subscriptions are managed by Roku and some only look like they are. Sorting out which is which is the whole game, and once you do, canceling is quick.

The fast answer

As of mid-2026, from any web browser:

1. Go to my.roku.com/subscriptions and sign in.
2. Under Active subscriptions, select the one you want to end.
3. Click Manage subscription.
4. Choose Turn off auto-renew and confirm.

From a Roku device: press Home, highlight the channel on your home screen, press the Star button on the remote to open options, and select Manage subscription. If you do not see that option, the subscription is not billed through Roku, which is an important clue we will come back to.

The Roku TV confusion

Owning a Roku TV or a Roku streaming stick does not mean every streaming charge you have runs through Roku. This is the single biggest source of confusion. The device is just the screen; the billing depends on where you actually signed up.

As of mid-2026, there are three billing situations to keep straight:

1. Billed and managed through Roku. You subscribed on the device, Roku charges you, and you cancel at my.roku.com/subscriptions. Your statement usually reads "Roku" or "Roku for" the provider name.
2. Billed by Roku, managed by the provider. For some services, you may pay through Roku but must go to that service to cancel. If Manage subscription does not appear on the device, this is likely your case, and the provider's own account page is where you cancel.
3. Billed directly by the provider. If the charge shows the service's own name and you signed up on their website or app, Roku is not involved at all, even though you watch it on a Roku. Cancel with that provider.

So the first question is never "how do I cancel on Roku," it is "who is actually charging me." The my.roku.com/subscriptions list answers that: if a subscription is there, Roku is the biller; if it is not, look to the provider.

What happens to your access

Turning off auto-renew does not cut you off immediately. You keep watching until the end of the billing period you already paid for, and then the channel simply stops renewing. There is no reason to wait until the final day, so switching it off as soon as you decide is the safe move.

Refunds

As of mid-2026, Roku's stated policy is that channel and subscription purchases are generally non-refundable, though Roku reviews requests case by case. If you were charged unexpectedly for something billed through Roku, the place to ask is Roku support, using your purchase history at my.roku.com to point to the exact charge. For a subscription that turned out to be billed by the provider instead, the refund conversation belongs with that provider, not Roku.

Reading a mystery charge

If a line on your statement says "Roku" but you cannot remember signing up for anything called Roku, that is usually a channel you added on the device, with Roku shown as the biller rather than the channel's own name. Your purchase history at my.roku.com is the reliable place to translate that charge back into the actual service.

Keep every screen's subscriptions in one view

Because Roku sits in the middle of some subscriptions and not others, it is easy to lose track of what renews where. That is the exact gap TryMyCompany fills. Track your trials and subscriptions here, across Roku and every provider you use, and a reminder arrives before each renewal, so nothing surprises you no matter who happens to be doing the billing.