Ro
Ro is not a free trial - it is a multi-category telehealth service where each treatment is its own auto-refilling subscription.
Exit grade B: Online cancel works, but you click past a retention offer first.
On ro.co
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We'll track Ro for you - reminders days before renewal, so deciding is always on your schedule.
Track this trialQuick answer
Ro: Ro is not a free trial - it is a multi-category telehealth service where each treatment is its own auto-refilling subscription. A credit card is required to start. Cancelling is moderate - about 4 minutes. Our take: Ro is one of the more established names in consumer telehealth, and it reviews comparatively well for the category: a licensed clinician reviews your intake before anything is prescribed, and pro coverage from Forbes Health to US News treats the platform as legitimate, with a Trustpilot score that sits solid for a telehealth major.
Last verified: July 22, 2026
On ro.co
Our take
Ro is one of the more established names in consumer telehealth, and it reviews comparatively well for the category: a licensed clinician reviews your intake before anything is prescribed, and pro coverage from Forbes Health to US News treats the platform as legitimate, with a Trustpilot score that sits solid for a telehealth major. Two honest things shape how you use it. First, cost stacks up by design, because most categories pair a subscription with the medication itself, and the weight-loss program bills its membership separately from the GLP-1. Second, and this is the part a tracker exists for, every treatment auto-refills on its own cadence, and because Ro spans weight loss, sexual health, hair, skincare, and fertility, a single household can end up carrying several Ro subscriptions with different renewal dates at once. The most common frustration in reviews is a refill that shipped around the time someone meant to cancel, and once a medical shipment goes out it cannot be returned or refunded. Canceling is a self-serve step inside your account, so the real move is simply knowing each renewal date before it arrives. Track your Ro subscriptions here and we send a heads-up before each one, so every refill is a choice you make on purpose.
Prescription care, plainly
Ro is a telehealth service, which means the visit ends with a decision by a licensed clinician, not a checkout button. Four things are worth knowing before you start.
A visit or membership fee does not guarantee a prescription. The clinician decides what is appropriate for you, and that is exactly how it should work.
Many telehealth programs, especially weight-loss programs, supply compounded medications. These are custom-prepared versions of a drug, not the FDA-approved brand product. Ask which you would receive and how it is sourced before you pay.
Most programs do not bill insurance. Membership, medication, and labs are often separate line items, so confirm the full monthly cost, not the advertised starting price.
These are subscriptions: refills bill and ship on a schedule. Track it here and we send a reminder before each renewal, so pausing or stopping is a decision you make on time.
None of this replaces your own doctor. If you are considering treatment, that conversation is the best first step, and it is one a good telehealth service will encourage too.
Ro by category at a glance
| Weight loss (Ro Body) | Sexual health | Hair loss | Skincare / Fertility | |
|---|---|---|---|---|
| How you're billed | Monthly membership, medication billed separately | Per-treatment auto-refill subscription | Auto-refill subscription | Subscription or test-kit purchase |
| Membership / program fee (from) | ~$39 first month, then ~$149/mo (or ~$74/mo prepaid annual) | No separate membership - cost is the treatment | No separate membership - cost is the treatment | No separate membership - cost is the treatment |
| Treatment cost (from) | Meds separate: Wegovy pill ~$149/mo, pen ~$199, Zepbound ~$299 | sildenafil ~$4/dose, tadalafil ~$8/dose | ~$16 to $35/mo depending on treatment | Custom skincare varies; Modern Fertility testing varies |
| Auto-refills on their own schedule | Yes | Yes | Yes | Yes |
| Insurance | GLP-1 via concierge; insurer decides | Cash-pay | Cash-pay | Cash-pay |
Categories, billing models, and from-prices researched 2026-07-20 (SEARCH-INDEX; ro.co blocks our fetcher). Whether anything is prescribed is a clinician's decision, prices rotate, and every treatment is its own auto-refill subscription on its own cadence - confirm at the live intake.
What you get
The Ro Ro Body membership (weight loss) plus per-treatment subscriptions plan
Included · 6
Access to US-licensed clinicians entirely online across five categories: weight loss, sexual health, hair loss, skincare, and fertility
Ro Body weight-loss program with brand-name GLP-1 access, 1:1 provider messaging, check-ins, coaching, and lab testing where a clinician deems it needed
A dedicated insurance concierge that works to get a GLP-1 covered, with membership and medication billed as separate lines
Sexual-health options including sildenafil and tadalafil, plus Ro's combination products, on a discreet auto-refill subscription
Hair-loss treatments such as finasteride, minoxidil, and a 3-in-1 topical, and custom prescription skincare through Ro Custom Rx
Modern Fertility hormone testing, and discreet packaging with the medication mailed to you on each cycle
Worth knowing
A guaranteed prescription - a clinician reviews your intake and decides what, if anything, is appropriate, so the fee does not buy a specific medication
Medication inside the membership fee - for Ro Body the membership and the GLP-1 are billed separately, and cash prices stack on top of each other
Guaranteed insurance coverage - Ro is largely cash-pay, and while the concierge helps chase GLP-1 coverage, your insurer decides approval and copay
Compounded GLP-1s as a standard cash option - since the 2025 shortage resolution the public weight-loss lineup is brand-name medication, with compounding limited to a specific clinical need a clinician documents
Refunds on shipped medication - once a medical order ships it cannot be returned or refunded, so the cutoff before each refill is the date that matters
The honest data
By the numbers
- Price after
- $149.00 / mo
- Card required
- Yes
- Cancellation
- Medium
- Time to cancel
- ~4 min
Around the web
What others say about Ro
Curated outside takes. We don't edit them, we just point at them.
At a glance
3 reviews from 3 sources
Topline: Mixed
1 positive2 mixed
Our read across dimensions
- Product quality
- Value
- Cancellation
- Honest billing
- Customer support
Reviewer
Forbes Health
Forbes Health - Ro Body weight-loss review, treated as a legitimate option
“Reviews Ro Body as a legitimate, clinician-led weight-loss program with real provider access and coaching, while flagging that the membership and the GLP-1 medication are separate costs that add up.”
Editorial review focused on the weight-loss program specifically; takeaway summarized from the piece. Pricing framing is nuanced because membership and medication bill separately.
Read on forbes.com
Cancellation guide
How to cancel Ro
Documented · ~4 min
- 01
Log into your account at ro.co and open Subscriptions - each treatment is listed separately with its own next-refill date, which is the deadline for any change
- 02
If you only need a break, choose Pause to skip a cycle before the refill date rather than canceling outright
- 03
To stop billing on a treatment, choose Cancel on that specific subscription and confirm - repeat for each treatment, since they are managed independently
- 04
There is a dedicated help article for turning off auto-refills if you do not see the option; support lives at care.getroman.com
- 05
Save the confirmation email, and make any change before the refill processes - once a medical order ships it cannot be returned or refunded
Ro free trial - frequently asked
- How much does Ro cost?
- Ro costs $149.00 per month for the Ro Body membership (weight loss) plus per-treatment subscriptions plan.
- How do I cancel Ro?
- To cancel Ro: 1. Log into your account at ro.co and open Subscriptions - each treatment is listed separately with its own next-refill date, which is the deadline for any change; 2. If you only need a break, choose Pause to skip a cycle before the refill date rather than canceling outright; 3. To stop billing on a treatment, choose Cancel on that specific subscription and confirm - repeat for each treatment, since they are managed independently; 4. There is a dedicated help article for turning off auto-refills if you do not see the option; support lives at care.getroman.com; 5. Save the confirmation email, and make any change before the refill processes - once a medical order ships it cannot be returned or refunded. It takes about 4 minutes and is rated medium to cancel.
- Do I need a credit card for the Ro trial?
- Yes - Ro requires a credit card to start the free trial, so note when it converts to a paid plan.
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