Thriveworks
Pay-per-session, not a subscription - there's no free trial and no membership fee (Thriveworks dropped membership fees in 2023).
Exit grade D: No self-serve online cancel: you have to call to close the account.
On thriveworks.com
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Thriveworks: Pay-per-session, not a subscription - there's no free trial and no membership fee (Thriveworks dropped membership fees in 2023). A credit card is required to start. Cancelling is moderate - about 8 minutes. Our take: Straight talk: this isn't a free-trial product, and we list it as therapy, not as something to sample and cancel.
Last verified: July 22, 2026
On thriveworks.com
Our take
Straight talk: this isn't a free-trial product, and we list it as therapy, not as something to sample and cancel. Thriveworks is pay-per-session counseling - online or in person - that's in-network with a lot of insurance plans, so if you have coverage your out-of-pocket is often just a copay. There's no membership fee to escape, which is a point in its favor. The two things to know before you book: a card goes on file, and late-cancelling or no-showing an appointment inside 48 hours triggers a fee. If you're comparing insurance-based therapy options, it's a legitimate one.
What you get
The Thriveworks Individual therapy (online or in-person), pay-per-session plan
Included · 6
Online and in-person therapy across 49 states plus D.C., for individuals, couples, teens, and families
In-network with 360+ insurance plans - many clients pay only a copay per session
Pay-per-session model with no membership or subscription fee
Licensed therapists (not a chat-only app) with scheduled appointments
Psychiatry and medication management available in addition to talk therapy
HSA/FSA cards accepted alongside standard debit/credit
Worth knowing
A free trial or free session - you pay per appointment from the first one (copay or self-pay)
Flat-rate unlimited messaging - Thriveworks is appointment-based, not a subscription chat service
Guaranteed $0 cost - copays depend on your plan, and self-pay sessions run into the hundreds
Fee-free late changes - cancelling, rescheduling, or no-showing inside 48 hours incurs a late fee (around $135)
The honest data
By the numbers
- Pricing
- Pay-per-session, not a subscription - there's no free trial and no membership fee (Thriveworks dropped membership fees in 2023). Verified 2026-07-15: with in-network insurance most clients owe roughly a $0-$55 copay per session; self-pay runs about $160-$240 per therapy session (intakes at the higher end) and higher for psychiatry. Costs vary by provider, location, and your specific plan. HSA/FSA cards are accepted.
- Card required
- Yes
- Cancellation
- Medium
- Time to cancel
- ~8 min
Cancellation guide
How to cancel Thriveworks
Documented · ~8 min
- 01
There's no recurring subscription to cancel - you're only billed for appointments you book
- 02
To stop future appointments or close your account, call Thriveworks at 855-641-1379 or email support@thriveworks.com
- 03
Ask them to close the account fully if you also want your payment information removed
- 04
To avoid a late fee on an existing appointment, cancel or reschedule it at least 48 hours in advance
Thriveworks free trial - frequently asked
- How much does Thriveworks cost?
- Pay-per-session, not a subscription - there's no free trial and no membership fee (Thriveworks dropped membership fees in 2023). Verified 2026-07-15: with in-network insurance most clients owe roughly a $0-$55 copay per session; self-pay runs about $160-$240 per therapy session (intakes at the higher end) and higher for psychiatry. Costs vary by provider, location, and your specific plan. HSA/FSA cards are accepted.
- How do I cancel Thriveworks?
- To cancel Thriveworks: 1. There's no recurring subscription to cancel - you're only billed for appointments you book; 2. To stop future appointments or close your account, call Thriveworks at 855-641-1379 or email support@thriveworks.com; 3. Ask them to close the account fully if you also want your payment information removed; 4. To avoid a late fee on an existing appointment, cancel or reschedule it at least 48 hours in advance. It takes about 8 minutes and is rated medium to cancel.
- Do I need a credit card for the Thriveworks trial?
- Yes - Thriveworks requires a credit card to start the free trial, so note when it converts to a paid plan.
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